CRM systems
    with CENTUM-D

    CENTUM-D builds, refines & integrates CRM systems that, instead of becoming just another tech tool, empower businesses to build lasting customer relationships. Our custom CRM development team creates tailored solutions to drive sales growth and enhance operational efficiency

    Request a Free Estimate

    What is the need

    What CRM is and Why It is Needed

    A custom CRM is a customer relationship management software designed specifically for your workflows, processes, and industry requirements, unlike generic off-the-shelf platforms.

    Precise Functionality Alignment
    Seamless Integration with Existing Tools
    Improved Sales Performance
    Stronger Customer Relationships
    “The CRM system centralizes customer data, streamlines sales processes, and enhances communication across teams. It works for your business, not the other way around”.

    Our services

    Our CRM Development Services

    ​​Custom Development

    Unique CRM systems built to match your specific business processes, industry requirements, and growth objectives for maximum efficiency

    System Refinement & Integration

    Refinement of your existing CRM software and seamless connection with existing business tools, databases, and third-party applications for unified data flow

    Cloud-based CRM Solutions

    Scalable cloud-based CRM platforms offering secure access, automatic updates, and reduced IT overhead

    Training & Ongoing Support

    We maximize your CRM’s value with ongoing technical support, including maintenance and updates, together with tailored user training. This ensures smooth system performance and high user adoption, maximizing your return on investment

    Want to discuss your project?
    Fill out a Brief

    Request a Free Estimate

    overview of technologies and Platforms

    Technologies and platforms

    • HTML/CSS
    • React JS/Next js
    • Vue.js/Nuxt js
    • Lavarel
    • MongoDB
    • OpenCart
    • Flutter
    • Docker/Docker-Compose
    • Node.js
    • Java
    • PHP
    • MySQL
    • Redis
    • WordPress
    • React Native
    • NGINX

    expertise

    Our expertise

    Retail, e-commerce, healthcare, financial services, and others. Our competence in each niche in percentages

    E-Commerce

    We know how to help online stores grow safely, protect customer data, and prevent fraud. Our performance optimization will help reduce risk and increase sales

    CRM

    Our secure customer relationship management (CRM) platforms help you track clients, sales, and communications through secure integrations with marketing tools

    Fintech and Professional Services

    We deliver highly secure platforms that meet strict regulatory standards. We help you prevent breaches and build trust with your customers from day one

    StartUps

    Rapid MVP marketplace development, scalable architecture, cost-effective solutions, investor-ready platforms, and flexible feature integration

    Fintech and Professional Services

    We deliver highly secure platforms that meet strict regulatory standards. We help you prevent breaches and build trust with your customers from day one
    45% E-Commerce
    We know how to help online stores grow safely, protect customer data, and prevent fraud. Our performance optimization will help reduce risk and increase sales
    25% CRM
    Our secure customer relationship management (CRM) platforms help you track clients, sales, and communications through secure integrations with marketing tools
    15% Fintech and Professional Services
    We deliver highly secure platforms that meet strict regulatory standards. We help you prevent breaches and build trust with your customers from day one
    15% StartUps
    Rapid MVP marketplace development, scalable architecture, cost-effective solutions, investor-ready platforms, and flexible feature integration
    15% Fintech and Professional Services
    We deliver highly secure platforms that meet strict regulatory standards. We help you prevent breaches and build trust with your customers from day one

    WHY CHOOSE US

    Why Choose Centum-D

    97%
    of clients return to us
    15+
    years of proven experience in IT
    180+
    successfully delivered projects
    24/7
    support at all stages
    5.0
    star star star star star
    Gyk Olga
    Co-FOUNDER Good Waves
    “Thanks to Centum-D, our business works more efficiently by 100%! We recommend!”
    5.0
    star star star star star
    Gyk Olga
    Co-FOUNDER Good Waves
    “Thanks to Centum-D, our business works more efficiently by 100%! We recommend!”
    5.0
    star star star star star
    Gyk Olga
    Co-FOUNDER Good Waves
    “Thanks to Centum-D, our business works more efficiently by 100%! We recommend!”
    5.0
    star star star star star
    Gyk Olga
    Co-FOUNDER Good Waves
    “Thanks to Centum-D, our business works more efficiently by 100%! We recommend!”
    5.0
    star star star star star
    Gyk Olga
    Co-FOUNDER Good Waves
    “Thanks to Centum-D, our business works more efficiently by 100%! We recommend!”

    OUR process

    Our CRM Development Process

    To implement successful CRM development, we follow a structured and proven process when creating and optimizing CRM systems:

    Discovery & initialization

    We explore your business needs, challenges, and goals. In this stage, we define project vision, gather requirements, choose the tech stack, assess risks, and build an implementation roadmap

    Design & Development

    We design system architecture, database structure, and UI. Then develop & integrate CRM modules tailored to your business needs

    Testing

    Unit, integration, system, and UAT testing throughout the process ensure the performance & reliability of the CRM system

    Deployment & Delivery

    Smooth deployment of your CRM system includes data migration, system configuration, user training, methodology selection, and go-live support

    Post-delivery support

    Tech assistance, system updates – we provide maintenance services to ensure your CRM system continues to operate effectively even after its deployment

    Scaling & Refinement

    New features, optimized workflows – we adapt and scale your CRM to support your future needs as your business grows

    Case studies

    Client Stories

    Technical support and work
    Web developing
    Marketing and promotion
    Translation and filling content

    start your crm project

    Get Started with CRM Development

    01
    Fill Out a Brief
    Share with us the details of your business needs, goals, and challenges
    02
    Get a Consultation
    Our experts will review your brief and offer the best approach
    03
    Kick Off the Project
    Once aligned, we can get started with the ERP development project
    Fill out the brief

    WHY YOU SHOULD CHOOSE US

    Why Should You Outsource CRM Development

    Cost
    Savings
    Save on paying only for the expertise and time you need, avoiding the costly hiring of an in-house team.
    Access to
    Expertise
    Get easy access to experienced outsourcing CRM developers who can be anywhere around the world for the rate you choose.
    Faster
    Delivery
    Speed up your project and digital transformation by finding the best outsourcing experts who can perform the tasks quickly.
    Business
    Focus
    Stay focused on your main operational goal while the team handles CRM development's technical side.
    Scalability
    Easily adjust and scale the team size based on your project development phase without experiencing staffing issues.

    Frequently Asked Questions

    FAQ

    ​​What is CRM and why do I need it?

    CRM (Customer Relationship Management) centralizes customer data, streamlines sales processes, and improves communication. Businesses need CRM to increase sales efficiency, enhance customer retention, and gain valuable insights for growth.

    How long does CRM development take?

    Custom CRM development typically takes 3-6 months, depending on complexity and features. Simple systems require 8-12 weeks, while complex enterprise solutions may need 6-12 months for complete implementation.

    What's the difference between custom and off-the-shelf CRM?

    Custom CRM is explicitly designed to meet your business needs, workflows, and industry requirements. Off-the-shelf solutions offer generic features but may require costly modifications and ongoing subscriptions.

    How much does custom CRM development cost?

    CRM development costs vary based on features, integrations, and complexity. Basic systems start at $15,000, while enterprise solutions range from $50,000 to $200,000. Contact us for accurate project estimates.

    Can you integrate CRM with existing systems?

    Yes, we specialize in CRM integrations with accounting software, marketing platforms, e-commerce systems, and third-party tools. Seamless integration ensures unified data flow across your business operations.

    Do you provide CRM training and support?

    We offer comprehensive training programs for different user roles and 24/7 ongoing support, including system maintenance, updates, performance optimization, and feature enhancements throughout the CRM lifecycle.

    Is my data secure in a custom CRM?

    Absolutely. Our CRM solutions feature enterprise-grade security, including data encryption, role-based access controls, audit trails, and regular security assessments, to protect sensitive customer information.